Dispute Resolution & Binding Arbitration

You have the right to opt out of this arbitration agreement within 30 days of first accepting Ammore's Terms of Service. See Section 9 for opt-out instructions. Opting out does not affect your ability to use the Service.

1. Agreement to Arbitrate

You and Ammore LLC ("Ammore") agree that any dispute, claim, or controversy arising out of or relating to the Ammore Terms of Service, the Privacy Policy, the AI Disclosure, the Service itself, or the breach, termination, enforcement, interpretation, or validity of any of the foregoing — including determination of the scope or applicability of this agreement to arbitrate — (collectively, "Disputes") will be resolved exclusively by binding arbitration rather than in court, except as provided in Section 3 of this document.

This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (FAA), and evidences a transaction involving interstate commerce. The FAA governs the interpretation and enforcement of this agreement, including all threshold questions of arbitrability.

By accepting Ammore's Terms of Service, you acknowledge that you have read and understood this arbitration agreement and agree to be bound by it. If you do not agree, you must opt out within 30 days per Section 9.

2. Arbitration Rules and Procedures

2.1 Administrator

Arbitration will be conducted by JAMS, Inc. (JAMS) under its Comprehensive Arbitration Rules & Procedures, or — for claims under $250,000 USD — its Streamlined Arbitration Rules & Procedures, in each case as modified by this agreement. The applicable JAMS rules are available at www.jamsadr.com or by calling 1-800-352-5267.

2.2 Arbitrator

The arbitration will be conducted by a single, neutral arbitrator selected in accordance with the applicable JAMS rules. The arbitrator must be a retired judge or a licensed attorney with experience in commercial or consumer disputes. The arbitrator is bound by these Terms and applicable law.

2.3 Hearing Format

For claims under $10,000 USD, the arbitration may be conducted solely by written submissions or telephone/video hearing, at your election, without an in-person hearing. For claims of $10,000 or more, either party may elect an in-person hearing. In-person hearings will be held in Philadelphia, Pennsylvania, or at another mutually agreed location.

2.4 Remedies

The arbitrator may award any remedy available in an individual court action, including monetary damages, declaratory relief, and injunctive relief — but only on an individual basis and only as needed to provide relief warranted by the individual claim. The arbitrator may not award relief that would affect individuals or entities not party to the arbitration.

2.5 Decision and Award

The arbitrator will issue a written decision explaining the essential findings and conclusions on which any award is based. Any arbitration award may be entered as a judgment in any court of competent jurisdiction. Either party may apply to a court for temporary injunctive relief pending the outcome of arbitration.

3. Exceptions to Arbitration

Notwithstanding the agreement to arbitrate, either party retains the right to:

• Bring an individual claim in small claims court, provided the claim qualifies and remains in that court.
• Seek emergency, preliminary, or permanent injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information, pending arbitration.
• File a complaint with applicable government or regulatory agencies, including the FTC or state attorneys general.

Nothing in this agreement limits either party's ability to report conduct to law enforcement or regulatory authorities.

4. Class Action and Representative Proceeding Waiver

The arbitrator may not consolidate more than one person's claims and may not preside over any form of class, collective, or representative proceeding. The arbitrator may not award class-wide relief.

If this class action waiver is found to be unenforceable with respect to a particular claim or set of claims, those claims will be resolved in a court of competent jurisdiction rather than in arbitration, and all remaining claims shall remain subject to arbitration on an individual basis. If this entire Section 4 is found unenforceable, then Section 1 (the agreement to arbitrate) will be null and void for that dispute, and it will be resolved in court.

5. Pre-Arbitration Dispute Notice Requirement

Before initiating arbitration, the claiming party must provide the other party with a written Notice of Dispute. The Notice must describe:

• The full name and contact information of the claiming party.
• The nature and factual basis of the claim or dispute.
• The specific relief sought, including the dollar amount if applicable.

Send Notices to Ammore at legal@ammore.ai (subject line: Notice of Dispute — [Your Name]). Ammore will send Notices to your registered account email address.

The parties agree to attempt to resolve the dispute informally for 30 days after the Notice is received (the Informal Resolution Period). During this period, either party may request a telephone or video conference with the other. If the Dispute is not resolved within 30 days, either party may initiate formal arbitration. The Informal Resolution Period is a precondition to filing for arbitration and tolls any applicable statute of limitations during that period.

6. Arbitration Fees and Costs

6.1 Fee Schedule

JAMS filing and arbitrator fees are governed by the applicable JAMS fee schedule, available at www.jamsadr.com/fees. The parties will each bear their own attorneys' fees and costs unless applicable law provides otherwise or the arbitrator determines that a claim or defense was frivolous.

6.2 Fee Shifting for Small Claims

For claims where the amount in controversy is $10,000 or less, Ammore will pay all JAMS filing fees and arbitrator compensation, unless the arbitrator determines the claim was filed for purposes of harassment or is frivolous. If the arbitrator makes such a finding, JAMS fees will be allocated in accordance with the JAMS rules.

6.3 Fee Shifting for Frivolous Claims

The arbitrator may award attorneys' fees and costs to the prevailing party if the arbitrator determines that the non-prevailing party's claims or defenses were frivolous or brought in bad faith, to the extent permitted by applicable law.

7. Confidentiality of Arbitration

All aspects of the arbitration proceeding, including the existence of the arbitration, all submissions, proceedings, evidence, and the arbitration award, shall be kept strictly confidential by both parties and may not be disclosed to any third party, except:

• As necessary to enforce an arbitration award in court.
• As required by applicable law, court order, or regulatory requirement.
• With the prior written consent of both parties.

The parties agree to take all reasonable steps necessary to protect the confidentiality of the arbitration, including entering into a confidentiality stipulation if requested by either party.

8. Jury Trial Waiver

This waiver applies to all claims that may be brought in any court of competent jurisdiction, whether arising in contract, tort, statute, or otherwise.

9. Right to Opt Out of Arbitration

You have the right to opt out of this binding arbitration agreement. To exercise this right, you must notify Ammore in writing within 30 days of the date you first accepted Ammore's Terms of Service (the Opt-Out Deadline).

To opt out, send an email to legal@ammore.ai with:

• Subject line: "Arbitration Opt-Out"
• Your full legal name as registered on your Ammore account.
• The email address associated with your Ammore account.
• A clear statement that you wish to opt out of the arbitration agreement.

Opting out of arbitration does not affect any other provision of Ammore's Terms of Service and does not affect your ability to use the Service. If you opt out, any Disputes will be resolved exclusively in the state or federal courts located in Philadelphia, Pennsylvania, and both you and Ammore consent to personal jurisdiction and venue in those courts.

Opt-out requests received after the Opt-Out Deadline will not be effective. If you have previously opted out of arbitration in a prior version of these Terms, your prior opt-out remains in effect.

10. Severability

If any portion of this arbitration agreement (other than Section 4, the class action waiver) is found to be invalid, unenforceable, or contrary to law, that portion will be severed, and the remainder of this arbitration agreement will continue in full force and effect.

If Section 4 (the class action and representative proceeding waiver) is found to be entirely unenforceable, then this entire arbitration agreement will be null and void for that dispute, and the dispute will be resolved in a court of competent jurisdiction.

11. Future Changes to This Arbitration Agreement

Ammore may update this arbitration agreement from time to time. We will notify you of any material changes at least 30 days in advance by email or prominent in-app notice. If you continue using the Service after the effective date of the change, you accept the updated agreement. However, any change to this arbitration agreement will not apply to a claim that was filed in a legal proceeding against Ammore prior to the effective date of the change — that claim will remain subject to the version of the arbitration agreement in effect when it was filed.

12. Governing Law

This arbitration agreement and all Disputes arising under it are governed by the Federal Arbitration Act for matters of arbitrability and procedure. For all other matters, this agreement is governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles.

For disputes not subject to arbitration (including small claims and IP injunctions), you and Ammore consent to exclusive personal jurisdiction and venue in the state and federal courts located in Philadelphia, Pennsylvania.

13. Contact for Dispute Notices

To submit a Notice of Dispute or an Arbitration Opt-Out, contact Ammore LLC at legal@ammore.ai (subject line: Notice of Dispute or Arbitration Opt-Out).